Privacy Policy

1. Introduction

At Plantis.AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LLM orchestration platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you register for an account, express interest in our services, or contact us. This may include:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials
• Payment and billing information

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Usage data and analytics
• API calls and model usage statistics
• Performance metrics and error logs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Optimize LLM model selection and routing
• Monitor and analyze usage patterns and trends
• Communicate with you about updates, security alerts, and support
• Comply with legal obligations and enforce our terms

4. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Model usage data and logs are retained according to your subscription plan and compliance requirements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing

7. Third-Party Services

Our platform integrates with various LLM providers and third-party services. Each provider has their own privacy policies governing the use of their services. We encourage you to review their policies.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@plantis.ai